Posts Tagged

Satisfaction

When you’re doing business without completing much customer research beforehand, a lot of assumptions are made. These can sometimes be way off because you’re not really asking your customers what they think, instead relying on preconceptions that are sometimes wrong. This is where Customer Thermometer comes in.

This handy little app allows you to send out emails that allow your customers to provide feedback in a quick and easy way and rate your service based on a traffic light system that represents how satisfied they are with the service or just about anything else you’d like feedback on. Read on to find out more.

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We recently took a look at Nicereply and how easy the app makes it to get customer feedback and satisfaction information. The Nicereply team has been generous enough to offer five lucky Web.AppStorm readers free Beautiful accounts for life!

Read on to see if you are a winner of a Beautiful account! (If you entered the giveaway.)

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We recently took a look at Nicereply and how easy it is to obtain customer satisfaction and feedback directly regarding email communication, with nothing more than a simple link in your emails. The Nicereply team has been generous enough to offer five lucky Web.AppStorm readers free Beautiful accounts for one year life!

Read on to see how you can snag one of these great Beautiful accounts!

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Today’s communication between customers and businesses rely heavily on email, which also happens to be something not commonly associated with customer satisfaction and feedback. Sure, big companies have some sort of customer feedback system via email, but it’s usually in regards to support provided over the phone, in person or via live chat.

Nicereply seeks to make it easy for anyone to obtain customer satisfaction and feedback directly regarding email communication, which is something I’ve found many companies to seriously lack in the quality department. Let’s take a look at Nicereply and how it can help you or your business.

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Nobody wants to buy a product and just walk away. Every customer wants to be heard and expects a response that’s not canned or from a template. Most don’t expect a response in real-time, but they do need a personal one when it arrives.

Get Satisfaction is a web app that’s hogging the limelight these days in the customer support and satisfaction domain. When arch rivals like Apple and Microsoft use the same app for communicating with their customers, there must be something good. If you are as curious as me to explore the app, do read on.

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