Posts Tagged

customer service

If you don’t deliver on what your customers expect then pretty soon you won’t have a business anymore. Fortunately, there’s software out there to help you provide the kind of service that will keep your clients coming back for more. A good web-based customer service app can mean the difference between an excellent customer experience or a customer service horror story like these.

I’ve picked out six great web-based customer service apps that can ensure you provide a high quality of customer service to make sure your customers feel valued. Many of these apps appear in GetApp’s GetApp’s GetRank quarterly ranking system of top the top web based apps for customer service. All of this online customer service software requires a subscription in order to use, although most vendors offer free trials or freemium models.