Handy Elephant: Transform Contacts Into Dynamic Relationships

In business, knowing a lot of people is a great asset. If you are a marketing professional, it’s imperative you get to connect with as many people as possible. Smart sales persons not only concentrate on the networking part of the equation, but also in putting the contacts to good use to boost sales.

The first step is to collate all the contact data into a form that makes sense. Even if you manage to fill your digital address books with all the contact information you have got, keeping track of all the back and forth is the key to closing a deal. Handy Elephant promises to transform your ever increasing number of contacts into a network of dynamic relationships. Lets learn how after the break.

Overview

Overview

Overview

Handy Elephant wants you to focus on being productive, by delivering a user experience which is highly automated, seamless and pro-active. The web app works hard to streamline your communications to the point where you’ll know precisely when and by which channel to contact your people.

Pricing

Pricing

Pricing

Handy Elephant comes with three paid subscription plans starting from an affordable $5. All plans have identical features and the number of users is the only variable factor with each plan. Of course, there is a free plan that allows only one user to access the app.

Getting Started

Quick Tour

Quick Tour

You can start instantly by using your Google account. Check out the quick tour of the app while it analyses your inbox. It didn’t take long for Handy Elephant to get all my emails sorted into various categories that needed varying degrees of my attention. To be precise, there are only four categories and the one that holds the emails that you are expecting a reply from is the default.

Analyzing the Folders

Dashboard

Dashboard

The app smartly picked up the emails that I have sent in the past 30 days and expecting a reply soon. The number of days in waiting is displayed in a size that is unmissable. This tiny feature is an indicator of how well the conversation is going and how far still one has to go get the results. Use the Chase (such an apt word!) option to shoot a quick followup.

Contacts That Need a Response

Contacts That Need a Response

Handy Elephant automatically inserts a stock auto response. It is advisable to use your own words to get better response from the concerned party, but the canned response isn’t completely bad either. After a number of attempts if you find that you are going nowhere with this lead, just move the conversation to the Stale folder to make way for things that are far more important.

Chasing a Contact

Chasing a Contact

For a quick glance of all your recent conversations, head over to the Recent folder. While there is no option to chase the contact here, you can send old fashioned replies without having to visit your Gmail account. However, if you ever want to visit the Gmail inbox, use the View Latest link and Gmail will open in a new window.

Handy Elephant did a fine job weeding out mailers, newsletter, and other mass-marketing emails I received. Still, a few automated reminders and alerts managed to take the priority spot for a reply. Handy Elephant’s success largely depends on identifying only those emails of importance from actual people and helping the user to follow them up closely. So, they have to tweak their algorithm further to ensure no mass mailers reach the folders that need attention.

The web app at the moment is all about emails sent back and forth. The single minded focus on a feature that matters is good, but there isn’t much more to speak of. When it comes to the relatonship part they mention in the homepage, there is hardly anything to show at the moment. Since their goal is to transform contacts into relationships, some sort of ranking or sorting of contacts based on the responses so far will end up helping the users immensely.

Final Thoughts

Handy Elephant is an app worth a try for smart, driven sales professionals. It instantly, intuitively and intelligently puts an end to email continually piling up and takes frustration out of the mix. As much as I was impressed by the app, however, my Handy Elephant experience was marred by a couple of downsides.

First, I was surprised to see that the mail I sent out wasn’t attached to the conversation and the counter for the number of days in wait (or inactivity) wasn’t updated either. Another was the jarring omission of emails from the various editors of AppStorm. Some emails needed a reply and in some cases I was expecting one, but none of them showed up in the app. Those were pretty important, but the app missed them somehow.

Fixing critical bugs like the ones I mentioned above will ensure my stamp of approval for Handy Elephant. For now, it’s time to wait and watch, and perhaps give it a try with your eyes wide open just in case.

Share Your Thoughts!

How do you manage your contacts and communication? Do you use a CRM software to improve communication and conversions?


Summary

Handy Elephant is a web app that helps people to transform their ever increasing number of contacts into a network of dynamic relationships.

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