Posts Tagged

crm

Working in large teams creates all kinds of problems. Communication lines are stretched, working relationships are difficult to form and the customer suffers as a result.

Fuseboard is a new team productivity app. Based online, the platform uses social media inspired tools to foster better communication among team members. It also has a range of features for delegating work, discussing files and dealing with customer queries.

Essentially, Fuseboard is aiming to replace internal email as the primary company communication tool. It has an interface that’s familiar to the social media generation and some really innovative business features. They’ve definitely come up with something worth trying. But, will it work for your team or company?

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Most teams today use way too many apps to get their work done. And when everything each of your employees is working on is scattered between a dozen different apps, it’s next to impossible to get work done. Team members will struggle to find the contacts they need, and no one will know what anyone else is working on. That’s exactly what WORKetc is designed to solve.

WORKetc lets you manage all of your business in the cloud effortlessly. It brings together a robust CRM, support tools, project management, billing and invoicing, and more together in one app where everything works together. You’ll be able to capture leads, follow up with them, give them personalized help when they contact support, and make sure they’re invoiced on time — even with different team members working on each of those tasks.

Of course, it can be difficult to get your team to switch to a new app — but that’s ok. WORKetc already integrates with the apps your team uses. You can save notes in Evernote Business, and WORKetc can turn them into projects, tasks, and leads automatically. It works just as well with Google Apps, where it can turn your emails into support tickets and sales leads, and let you share files on WORKetc through Google Drive. And when it’s time to do the invoicing, WORKetc integrates with Xero. It’s everything you need to keep your team working together, even if they don’t want to switch apps.

Over 1200 businesses already rely on WORKetc to get their work done better. It’s the workflow tool your team needs to help everyone work together on everything. There’s no need to duplicate effort — or info — when everything’s in one place.

Give WORKetc a Try This Week!

Ready to simplify your business and get your contacts, projects, help desk, and more all in one app? Then give WORKetc a try this week! You can signup for a free 14 day trial of WORKetc to try it out, then get the WORKetc plan that works best for your team starting at $195/month.

Think you’ve got a great app? Sign up for a Weekly Sponsorship slot just like this one.

Web apps tend to separate everything, with one app for chat and one for invoices, one for projects and another for documents. But that sure can get confusing. So why not pull everything together in a full-featured intranet like the brilliant Bitrix24, our sponsor this week.

We loved Bitrix24 when we reviewed it recently, and it’s added a ton of new features since then. You can now add polls in your team discussions to get quick feedback on everyone’s thoughts. You can keep up with the your team anywhere, with native apps for your iPhone and Android, as well as your Mac and PC. You can even virtually meet your team in your browser with voice and video calls right in Birtix24, keep track of everyone in the CRM even on the go, and make invoices straight from the time you’ve tracked in the app. It’s everything, together.

That’s in addition to all of the features we already loved, including a Facebook-style network for your team, planning and scheduling tools, document sharing and collaboration, and more. Bitrix24 has everything you need to keep your team collaborating and productive, no matter what you’re working on. You won’t have to go find more apps to get everything your team needs — it’s all right here.

Get Your Team on Bitrix24 This Week!

So why wait? Go try out Bitrix24 and see if it’s what your team has been needing! It’s 100% free for up to 12 users, and $99/month for unlimited users after that. Or, if your team has more specialized needs, you can license and run it on your own server. It’s the intranet that can work for everyone.

Think you’ve got a great app? Sign up for a Weekly Sponsorship slot just like this one.

About two months ago, I started the process to hire some new personnel at my day job, and I needed a way to keep track of who had applied and where they stood in the hiring process. After some research into basic CRMs, I found Streak.

According to the development team, Streak is CRM in your [Gmail] inbox. And boy, is it ever. Let’s find out how Streak integrates with Gmail and how it will make your life easier. (more…)

It’s so good to see how web apps are simplifying bloated, enterprise grade software with simpler solutions and flexible pricing. They don’t charge for a ton of hardly used features and make sure there is flatter learning curve. After tackling the cumbersome project management vertical, web apps have started breaking down CRM and ERP functionality with single purpose apps.

Quote generation, help desk and sales management are important modules in a conventional Customer Relationship Management (CRM) app. Companies pay a boatload of money to deploy them and to train their employees. But, things are changing fast. I’ve been hearing good things about Stride lately and it looks like a capable sales tracking app. Let’s take it for a spin! (more…)

Our sponsor this week is Bitrix24, a new cloud-based social intranet to help your whole team work together, seamlessly. You can manage your tasks and projects, see what everyone’s doing, store files, chat, store customer info, and more, all in one powerful app.

Employees today are already used to using social networks to share what’s going on with their lives and schedule events together. Bitrix24 brings the modern design and features your employees expect to your company’s intranet, making it as easy to let your coworkers know what you’re working on as it is to update your status on Facebook. You’ll be able to quickly browse a stream of updates to see what’s going on, and can even privately message, chat, share pictures, like others’ posts, and more, in a simple social network layout.

Bitrix24 also includes more traditional business tools for project management, CRM, document sharing, and more, all with the same great interface. You’ll be able to easily track time spent on projects, create employee reports, save meeting briefs, create your company’s structure, find employee contact info, and more, all in the same app. Rather than using multiple web apps for all the tools your company needs, you can use Bitrix24 to keep everything together and make your team more efficient.

Go get it!

If you’ve been looking for a great way to bring your whole team together with a social intranet, Bitrix24 might be just what you’ve needed. You can signup for a Basic account for free if your team only has up to 12 people, or you can get unlimited users and more features starting at $99/month.

Think you’ve got a great app? Sign up for a Weekly Sponsorship slot just like this one.

Way back in 1989, when the idea of using computers to manage customer relationships was still in its infancy, a guy by the name of John Ferrara founded Goldmine Software which would spend the next decade pioneering CRM software solutions. In 1999 he sold Goldmine to a South African firm. But that wasn’t the end of John. He’s back with Nimble, a CRM web app for today’s world where social media is king.

Nimble promises to integrate a salesperson’s efforts on Twitter, Facebook, LinkedIn, email, and a plethora of other avenues one might use today to keep in touch with their customers. Keeping your existing customers happy is increasingly important, since, according to some, it can cost fourteen times as much to get a new customer as it does to retain an existing one. Anything to help you keep in touch with your existing customers and network is a plus, so let’s check Nimble out and see if it really can.

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In business, knowing a lot of people is a great asset. If you are a marketing professional, it’s imperative you get to connect with as many people as possible. Smart sales persons not only concentrate on the networking part of the equation, but also in putting the contacts to good use to boost sales.

The first step is to collate all the contact data into a form that makes sense. Even if you manage to fill your digital address books with all the contact information you have got, keeping track of all the back and forth is the key to closing a deal. Handy Elephant promises to transform your ever increasing number of contacts into a network of dynamic relationships. Lets learn how after the break.

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With the advent of cloud-based computing and the ever-progressing steps in the technology world, businesses are turning much more to Internet-based programs to help them operate efficiently and keep all their resources organised. Just look at the recent rise of web-based software that is aimed solely at businesses (especially project management software) and you can see that people want to be able to access the IT resources of their business no matter where they are in the world and no matter what device they are using.

But is there really a solution that can run a company completely? Well, MYCO Suite thinks it can. It is an online ERP (Enterprise Resource Planning) system aimed towards small and medium sized businesses which is designed to run almost every single department of a company, from the purchasing and procurement side of things to the sales and human resources side. Unlike conventional ERP systems, which often require a refresh of the entire IT system and can often be a financial burden on companies, MYCO Suite is low-cost ($15 monthly for each user) and is entirely Net-based, meaning that businesses do not have to spend thousands on refreshing their entire IT system.

MYCO Suite may well be a fantastic solution for some companies who need access to their resources not only from the office. To find out whether it is a great tool or not, I signed up for the 7-day free trial and tested it for myself. Here are my findings…

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Quick Look posts are paid submissions offering only a brief overview of an app. Vote in the polls below if you think this app is worth an in-depth AppStorm review!

In this Quick Look, we’re highlighting AgoraPulse. The developer describes AgoraPulse as a Facebook Marketing and CRM suite that helps Facebook Page owners and marketers to manage their page, gain more fans, Facebook trafic and qualified opt-in leads. It also helps the community manager to moderate the wall and measure results with cutting edge tracking and reporting features. It is the swiss army knife of Facebook community managers and marketers.

Read on for more information and screenshots!

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