Snowy Evening: Sophisticated and Simple Issue Tracking

With any development project or something in which bugs are required to be fixed constantly, it can be a real pain to manage what needs to be worked on. Developers need to know exactly what’s wrong to ensure that they can release fixes in a swift turnaround and prevent any errors that could result from the bugs. Luckily, in the age of web apps, there’s a web app for everything and in this case, there’s a perfect one for the task of this in the form of Snowy Evening.

Much like its name, it’s quaint and is a nice little app that really packs a punch in the field of issue tracking. Packed with an incredible interface and a really practical pricing model, it can be a really good addition to any developer’s toolkit. Read on to find out more!

Overview

Snowy Evening is a beautiful and efficient issue tracking app for those who want to focus less on navigating an interface and spend more time fixing those bugs. It provides some powerful filtering features for users to find the bugs and allows administrators to open up their projects to allow any visitors to also add their issues. In addition, it provides a nice integration with Github and its own API.

Overview

Overview

Pricing Model

Similar to pricing structures seen present in other web apps, Snowy Evening offers the freemium model with a twist. The number of private projects, file storage limit and collaborators are all capped and an upgrade is required to ensure more of each of these. The plans range from free to $99 per month, with the free plan offering no file storage, collaborators and only one private project with the higher plans going up to 100 private projects, 100GB file storage and 300 collaborators. Though it’s highly unlikely that most users will need the higher models, they’re there for those that do require that extra bit more.

Pricing Plans

Pricing Plans

In addition to this, the app also provides unlimited public projects for any account for free. These allow anyone with the URL to access the Snowy Evening project and then add issues to them. This is ideal for public or open source projects that also want to be able to collect issues directly from users of the project.

Projects

Once an account has been created within the app, users can then add their projects to the system. Depending on which plan the user’s on and whether it’s public or private, this will change the ability to create projects but every account allows for at least one project to be added so this is a mandatory step to begin using the app. After providing a project name and a description, users can then begin adding additional collaborators (should the plan allow) along with significant categories, milestones and versions that can help to categorise the tickets further. This is incredibly useful if you’re working on a large-scale development project with lots of varying versions that need to be tracked.

Adding a Project

Adding a Project

Adding Issues

After the project has been created, users are prompted to immediately begin adding issues. Though this is an optional step, it can be good to populate the app from the get-go if you want to get up and running as quick as possible. Summaries are first added which are essentially a title for each ticket that should accurately sum up the issue. If required, additional detail can be added and Snowy allows for some basic formatting to be applied to this and then categorisation and files can be added. The app understands that a lot of people are going to be using this form so they’ve tried to make everything as simple and streamlined as possible – a move that can seriously be seen from this particular interface.

Adding an Issue

Adding an Issue

Responding to Issues

Once issues have been added, they can then be acted upon. From the main dashboard, a list of the individual issues is displayed which provide some information such as the type, status and other factors such as the person to whom it is assigned. The app provides some basic search functionality to allow users to search the contents of issues based on a query that the app will then attempt to find but one of the main selling points of this particular section is the filtering.

Filtering Issues

Filtering Issues

In the sidebar, the app includes some standard filters that can be chosen such as any open issues, any open issues assigned to the person applying the filter and more. However, the more interesting bit is Snowy’s ability to allow users to define their own filters. The dropdown menus allow certain requirements to be added to the filter such as the priority, status, assignee, etc. and should the user feel that they will need the filter again, they can save it for future use in a single click.

The Filter Sidebar

The Filter Sidebar

When an issue is accessed through the app, it provides history about any other prior action on the issue and allows those added to the account to update them. Users can watch the issue to presumably receive updates and comments can be added to ensure that they are completed successfully.

Updating an Issue

Updating an Issue

Integration

For the more techy of users, Snowy Evening makes it easy to get integrated with other services to ensure that users can make the most out of it. One of these bridges is an integration with Github. For development projects that rely on the version control site to get their projects’ code organised, Snowy Evening ensures that users wanting it can use that app instead of Github’s native issue tracking to get issues sorted. In addition to this, the app also offers developers an API that allows them to also further add tickets from their own native services.

Conclusion

Snowy Evening is a really well-designed app that can make developers’ lives a ton easier. It has its own clear focus and it does its best at providing its users with the tools they would need to do this. There’s not much I can say about the app’s disadvantages because I haven’t really found any major issues with it – instead, it just seems to work like a charm. Full marks from me and kudos to the team!


Summary

Snowy Evening offers developers and project managers alike with the ability to easily manage the issues in their software and other projects. Built with the everyday user in mind, it makes issue tracking a breeze.

10

Comments are closed.