Providing great customer service can make all the difference in creating a brand that people trust. In a recent example of great customer service, online shoe retailer Zappos paid out $1.6m to customers for a mistake they made themselves. The move brought both great PR and an reaffirmed sense of loyalty and trust in the Zappos brand from their huge customer base. While we can all hope to avoid such a pricey bit of customer service, it’s important to recognize how vital it is to business. (more…)
Everyone has their favorite blogs but it often can turn into an irritating task to have to manually check each one for new content. Most blog owners tend to equip their blogs with RSS feeds to collate their latest posts for increased accessibility of their content and it’s easy to take advantage of this technology to easily access the freshest content but what if you want everything in one place – maybe from multiple blogs?
This is where feed aggregators come in and Feedingo is a real contender in being one of the best web apps that does the job.
If you’re familiar with the Envato network of sites, ranging from the Tuts+ network to the variety of marketplaces and even our own AppStorm network, you’ll know that Envato’s staff is a collection of people that live not only on the internet but by the internet.
Apps making the most of internet connectivity can easily make either a positive or negative impact on our income. Here are ten apps used by many of the Envato staff, that help us work efficiently from anywhere in the world.
With the advent of social networks, there is a huge surge in file sharing. However, file sharing is asynchronous and is in its infancy at the top social networks. Sometimes it’s necessary to have an online space to share common photos, notes, reminders and the like.
Stixy enables us to create a simple and uncomplicated collaborative space to share files with friends, family or coworkers. You can create multiple workspaces, each with its own set of collaborators ensuring total privacy. After the jump, we’ll see how to put Stixy to use in our daily lives.
Task management is critical to enhance productivity. Arranging tasks in a sequence and scheduling them is the key to efficient time management. Doit.im promises to make your life efficient by managing your time and tasks. Can you depend entirely on Doit.im to manage your tasks with its ability to delegate tasks to coworkers or friends? We will find out after the jump.
I was fortunate enough to be invited to OnLive’s Founding Members Beta, helping stress test their system prior to launch. All beta members had to agree to an NDA, which prevents us to discuss details of our experience during the beta. However, I’ve been able to evaluate OnLive post-launch and here’s our full review of this next generation gaming service.
The Dropbox team has generously offered one lucky Web.AppStorm reader $100 credit, and we want to sent out a huge thanks to them for their generosity and for supporting the AppStorm community!
Earlier this week we announced the Dropbox giveaway along with 15 Awesome Dropbox Tips and Tricks, which has generated tons of fantastic reader-submitted Dropbox tips and tricks. Read on to see if you’re the lucky winner and some of our favorite reader-submitted tips and tricks!
WordPress is by far the most popular blogging platform available and with over half a million known websites running on the software, it’s no surprise there’s a big news surge when a new version is released.
And yes, you heard it right! WordPress 3.0 has been officially launched today and brings with it a tone of new features that aid WordPress plugin developers, theme designers and of course, bloggers. I’ve hand-picked the top 10 cool new features of the latest version of WordPress and will briefly explore their possible uses and benefits.