For businesses that offer a service of any type, you need to interact with your customers. Whether they’re simply asking questions or filing complaints, a good tool and process helps you give your customers a good experience.
And web companies everywhere are recognizing that Tender is a leader in this area. Read on to learn more and for how to win a membership of your own to this great tool.
Update: A nice response again for this prize — glad to see it. This time, I chose the winners based on people who worked in a team environment supporting a business or organization. Congratulations to the following three winners:
- Ben Armstrong
- Adam Johannes
- Yoana Pedroso
Thanks again to you all.
The team at entp have done a great job differentiating themselves from the competition with their support based tool Tender. The describe the application as so:
Tender Support organizes your customer care so you can focus on delivering the best service possible.
Tender works by funnelling support requests to your Tender site. If clients contact you via email or the web form, the requests all sit one inbox for you. This streamlines your process and makes it easier for you to respond quickly and appropriately.
Add to this all the features of the app and it’s easy to see why so many teams are using this tool to manage their support. Tender includes a well designed knowledge base component, allowing your users to answer many of their questions on their own. As well, the app can be customized to match your company’s branding.
How to Enter
So, here’s your chance to win one of 3 Plus memberships to this great tool. How do you win today? Leave a comment and mention what application or service you and your team manage. And include how you currently do support. The winners will be announced at the end of the day!
And a big congratulations to our winners from Day 8 — enjoy Lovely Charts guys.
And Over at Mac.AppStorm: CleanMyMac & MacHider
Don’t forget to check out what’s going on over at Mac.AppStorm! Today they’re giving away a few copies of CleanMyMac & MacHider.
CleanMyMac is a sophisticated all-in-one-suite utility that helps keep your Mac clean and healthy. MacHider is an innovative product intended to put your confidential information out of sight of third parties or other unwanted eyes.
Come Back for Day 10