Providing great customer service can make all the difference in creating a brand that people trust. There are plenty of examples of great customer service out there, from the supermarket who took advice about their bread from a three-year-old, to the LEGO employee who delighted a seven-year-old boy who lost a minifigure by writing a cool personalized letter.
As a company, your support system is the first step to delighting your customers, or at the very least, solving problems they have with your products. If you’ve ever tried using plain old email for customer support, you’ll know how quickly it can get out of control. A far better solution is to use one of the many support and help desk apps around. That’s why we’ve compiled a list of ten customer support apps to browse and consider:
We may live in the information age, but today, communicating with your coworkers often isn’t as simple as just walking over to their desk. Often we’re working with people across the globe, and the internet is the main way we can stay in touch. To work efficiently in this new age, we need better ways to stay in touch.
The good thing is, there’s more ways to communicate now than ever before. You don’t have to wonder if you can stay in touch, but you do need to find the best way to stay in touch. Last week, we asked you what communications tools you use. We’ve rounded up the best and most popular communication tools, including old standbys and new tools you may have never heard of. Keep reading to find new ways to stay in touch with your team, wherever they are.
Have you ever needed to send a file to a friend or coworker, but didn’t want to install a new program just to share a file? Email attachments often don’t cut it, and you can’t just attach a zip file to a Tweet. Sounds like you need a webapp for file sharing. The good news is, there’s tons of services that let you share files easily today, even without creating an account or paying for a new monthly subscription.
We’ve scoured the net to find the best ways to share files online today. From apps that let you share huge files for a few days to ones that let you store a ton of stuff forever, there’s something here for everyone and likely some you’ve never heard of. Here’s what you need to share files seamlessly.
There is no denying that Facebook is making social connections and interactions incredibly easy. After reinventing the concept of social networking, Facebook has now become a platform and a global phenomenon paving way for millions of people across the globe to come together. Now that access to the internet is ubiquitous and bandwidth is cheap, video conferencing and chat usage is exponentially on the rise.
The problem with popular standalone video chat and conferencing apps is that you’ll have to have a separate account and you’ll have to invite your friends to come on board in order to engage in a meaningful conversation. However, when it comes to Facebook, where all our friends seems to be online all the time, video chat apps help bring single click access to your social network.
After the jump we have some of the nicest video chat and conferencing apps on the Facebook platform are taken for a spin. Join us.
Spam tends to be an occupational hazard of using the internet. Everyday we receive tens or may be hundreds of spam mails, making life online unpleasant. All it takes is one rogue website to sell our email address and we will be in every spammer’s database in no time. Using temporary or disposable emails to sign up or subscribe to newsletters could help a lot in culling spam.
Today we’ll take a look at 16 web apps that provide disposable email addresses to find the best ones in this business. Jump in with me!
In the 21st century, an online service has the potential to garner hundreds of thousands of hits if it is social networking enabled. Networking is the key. Now after a decade of connecting with real world friends online, people suddenly have the desire to befriend strangers. Let us not get into the argument as to what good can come out of such an idea.
There are quite a few online chat services that help people to connect with random strangers irrespective of their geographic location and we’ve rounded up some of the best.