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Communications

Chat rooms have been around for decades now, fulfilling all types of purposes. The first online chat service was in 1980 (at least, according to Wikipedia) and they’ve developed significantly since then. However, with the rise in social media that encompass private and/or public group chat, these dedicated services have became somewhat less necessary. With Nurph, the bridge between social networks and dedicated chat rooms has been built.

Nurph takes a Twitter account and build a chat room onto the side. The idea is that Twitter users can create adhoc chat rooms for their followers to discuss matters in real time, while still maintaining their Twitter branding and profile information. (more…)

Online surveys are a drag. Usually, they’re just a series of questions on a drab-looking page that are no fun to answer, and they make you wish you hadn’t agreed to fill out the survey in the first place. That’s probably why market researchers, advertising firms, online stores, and corporations worry about completion rates – if a participant doesn’t finish a survey, the data gathered is often of little or no use for their analysis. So what are your options? You can either spend a lot of time and money building a well-designed survey from scratch, or you can try PopSurvey.

PopSurvey helps you create beautiful surveys that people will want to complete. The app makes it easy to build surveys, analyze results and promote your surveys. It’s currently available with a number of plans to suit your needs, including a free one and is great for getting started with conducting surveys. But will PopSurvey meet your requirements? Let’s test-drive it to find out.

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Have you ever found it difficult to share stuff you find online? Sure, there’s millions of social buttons across the ‘net to like, 1+, Tweet, and do just about anything else you can think of with the pages you read. But what if you want to, say, share a part of a page on Amazon.com with a friend to show them the a price and a picture of the thing you’re talking about? You could take a screenshot, but then you’ll have to still share a link to the site, and the text won’t be searchable. Or you could copy and paste the text, but then you’ll lose the picture, formatting, and more.

Clipboard is a new beta web app that aims to reinvent copy/paste for the web. It’s a surprisingly powerful tool that you can use to share anything you discover, embed stuff from any site on your pages, and save your favorite content safely. Here’s our first look at this innovative new way to clip and share web content.

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Every once in a while, a tool is developed that is stunning in it’s simplicity. It’s utility is such that the tool itself fades away, and you wonder how you went so long without it. No, I’m not talking about an Apple product–but if you know Johnny Ive, see if he needs a speech writer.

Today, I’m going to try out A Web Whiteboard: a browser-based, collaborative brainstorming tool created by Senko Rašić, a programmer from Croatia. If you have a whiteboard in your office, or have ever used a whiteboard with colleagues, you are likely aware of the benefits. Personally, I’m a big fan of whiteboards because they’re an easy way to organize your thoughts, even when your thoughts and ideas change on a whim.

A Web Whiteboard takes this process and moves it to your computer, and more importantly, to the web, making easy and efficient collaboration possible, even when you’re miles away.

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It’s common knowledge that if you’ve invested a lot of time and effort into developing a useful web app, your users will be your number one priority. It’s your duty to ensure that they have the best experience using your app to ensure satisfaction for paying customers and hopefully sway free users into making the move to a premium account. To better provide the level of quality you require, you’re going to need to talk to them or at least get basic feedback on what they think.

UserMood is an app dedicated to doing just that. Read on to find out more about UserMood and the ways in which it could help you.

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Sharing feedback is one of the most important aspects of teamwork. It’s what gets (and keeps) everyone on the same page and helps to ensure everyone is working together properly towards a common goal. This is easily achieved in face-to-face meetings… But it’s 2011, so how does one get comprehensive, coherent and usable feedback via the web?

The team behind ConceptBoard seems to have an answer: their web app provides a space to display and discuss files and ideas and get everyone’s points of view into focus. Is this the meeting-killer miracle you’ve been waiting for?

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Of all the files we need to share, it seems that presentations often are the most frustrating. PowerPoint 2007 can open a PowerPoint 2010 presentation, but it’ll lose many of the graphics effects and transitions. Keynote presentations look beautiful, but they can only be opened in Keynote on a Mac or iOS device. And online presentation sharing tools, such as Slideshare, are often ugly, slow, and require legacy plugins that won’t work (or work poorly at best) on modern smartphones and tablets.

That’s why I was excited to hear about Reel, a new way to share presentations simply and elegantly. Reel is a new web app from the awesome team at Zurb that’s so great at making unique and useful simple apps. Let’s dive in (perhaps literally) and see if this is the solution to the pain of sharing presentations.

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Despite being one of the earliest forms of electronic communication, today email is probably the most disrespected formats. Be it the unscrupulous marketing mailers, mountain of spam or an overloaded inbox, everything works against the underlying platform – email. Even being a free, simple and relatively unintrusive modes of communication isn’t helping enough.

Every attempt made by technology companies, large and small, to improve the condition of email has either failed miserably or ended up just as a cosmetic addition. The need to being formal and elaborate is touted as one of the setbacks preventing email from becoming an effective communication tool. Shortmail is here is to change just that.
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Even before the social media revolution, we have always linked to popular things things we find online, usually the latest trends and things that popular people are using. I like Will Smith and might be willing to check out the gadgets or apps he is using. However, not everyone likes Will Smith (outrageous, I know). But we all like our friends (at least we hope so!).

Usually, there is a very good reason we’re friends with the people we are – we have a lot in common. So, if they liked something, there is a very good chance you might like it too. Strawberryj.am, wants to show you what is popular, right now. The web app does this by analyzing what links your friends are sharing the most. Let’s take it for a spin to find out more about this social app.

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The ultimate goal for any business is to make your customers as happy as you possibly can with the product or service you provide. That’s why some of the bigger companies invest large sums of money into customer service and utilise online help desks to provide prompt and thorough support. If your company’s just starting out, or you perhaps don’t have the funds to build your own internal website help desk or virtual support centre, there are a number of web apps that can take care of this for you.

One of these options is Tender. After the break, we’ll take a peek and see if this is the customer service app that can give your team a better customer service image.
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