Consumer support can be messy, and it can make or break an organization. With this in mind, developers have covered the web with countless help desk solutions, each promising to be different from the other. But in reality most of them were mere copycats, offering basically the same features with little variation beyond their stylesheet.
Freshdesk does an excellent job at bringing something new to the world of customer support, and has received critical acclaim across the board. Here at Web.AppStorm, they have bagged a prestigious score of 9 out of 10, and we loved their simple approach to Customer service.
Today we are going to talk with Kiran Darisi, Co-founder of Freshdesk. Keep reading to find out the story behind Freshdesk, how it was developed, and what’s in store for the future.
In a story that’s sadly common in the world of startups – especially web app startups, it seems – Twitter recently announced that they’re shutting down Posterous, little more than a year after they bought out Posterous. If you’ve been blogging on Posterous, it’s time to find a new place for your site before it’s shut down on April 30th.
One team is trying their best to make a great place for Posterous sites before they’re shut down for good: Posthaven. Started by two former cofounders of Posterous, Posthaven aims to let the blogging dream sparked by Posterous live on, only this time with a $5/month service that pledges to never shut down.
We caught up with Garry Tan, and were able to talk with him about Posterous, Posthaven, and their plans for the future. It’s quite the interesting interview!
Last week on Web.Appstorm we looked at Typeform, an app for creating forms. Forms are key to great user communication about everything from how your site should be structured to where you should be focusing your work. Typeform has completely reinvented the way online forms work, making the process of filling in forms fun.
David Okuniev is the product leader at Typeform, and has kindly given his time to talk to us. In this interview, David discusses the origins of Typeform as well as looking at what the future may hold for their team. Read on to see our conversation and learn how Typeform really came to be what it is today. Also, we’ve got some Typeform invites, so if you’d like to get one, keep reading to see how you can be one of the first to try it out.
When it comes to online collaboration, it can either be a nightmare or a walk in the park. However, one of the main factors in deciding which way the collaborative experience can go is whether or not you have the right tool to ensure it. For decades, people have used email as a primary means of contact with others online so it can be only natural for people to opt for this first but for people that want a bit more than just what email has to offer, there is a handy little app named HushFlow.
Though the app’s currently in beta phase, we’ve managed to get an interview with Peter Sandtner, one of the main developers working on the project. Read on to find out more and read the interview!
Productivity apps are aplenty on the web, and sometimes, I feel that web has only project management apps. Most of these apps are shameless rip-offs from the industry giants. In an ocean full of these copycats, it’s really difficult to take your idea forward and be successful.
TeamGantt does an excellent job at best, and has received critical acclaim all across. Here at Web.AppStorm, they have bagged a prestigious score of 9 out of 10, and we loved their simple approach to Gantt charts.
Today, we’ve had the opportunity to interview Nathan Gilmore, co-Founder of TeamGantt. Keep reading to find out the story behind TeamGannt, how it was developed, and what’s in store for the future. (more…)
Developers can be some of the most impressive people, as they just sit down and create the things they think of, rather than waiting around for someone else to invent them. Stephen Ou, a high school student in his junior year, is definitely one of those type of people. I had the privilege to work with him last year, writing documentation for his then-new Artsy Editor WordPress plugin, and have since been impressed with the many web projects he’s launched.
Just this week, he’s launched a new app, NeedNumbers, that makes it easy to collect phone numbers from your Facebook friends and import them to your phone. Let’s see his thoughts on web development, mobile versus the web, and the dangers of products adding the features you built as add-ons. (more…)
The web touches everyone’s lives today. It creates new opportunities, while at the same time disrupting old businesses. It’s affected publishers almost more than any other industry, taking print’s popularity as free web content became more popular.
Today, we’ve got an interview with a publisher of a new design magazine, Distance, about the ways he uses the web to get his magazine published and his thoughts on design. It’s different than our normal interviews with web app developers, so we hope you enjoy it!
There’s millions of web apps out there, but each one has a unique story behind it. This week, we’ve had the chance to interview David and Lu, the Co-founders of Ronin, a popular app for tracking time, creating estimates and invoices, and more. Keep reading to learn about the inspiration behind Ronin’s name, what sets it apart from other similar apps, and the great web apps the Ronin team uses to stay productive.
At the end of last month, we had a look at Fruux (under the tagline iCloud for Everyone) which is a great and easy way to keep your contacts and calendars in sync across all your devices no matter which platform you are running. fruux was awarded a very prestigious 9 out of 10 score here on Web.AppStorm and we loved its simplicity, range of features and its extremely low (i.e. free) price tag.
Today, we have an interview with Dominik Tobschall and Evert Pot, the cofounders of fruux, and their team. Keep reading to learn about the idea behind the product, how it was developed and what they have got in store for the future!
Developing a popular bookmarking app would be quite an achievement for most people. Or, developing a CMS that’s made it easier for dozens of developers to launch beautiful sites, simply, would be an exciting accomplishment.
Today, we have an interview with Bastian Allgeier, the developer behind the popular Zootool bookmarking tool, as well as Kirby, an exciting new file-based CMS. Kirby is simple, easy to use, and an exciting break from heavy, database drive CMS systems. Keep reading to learn more about Kirby and the way Bastian works with his development projects.