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Ryan Stubbs

I'm a geek who loves to develop websites, make films, design websites, and above all, review awesome web apps for AppStorm. You can also find me on Twitter: @ryanstubbs.

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Great customer support could be the difference between customers coming to your business or choosing a competitor. Everyone that is willingly paying their hard-earned cash wants to at least know that the business providing the service they require is at least willing to do their best to resolve any issues or queries they may have.

This is where SupportFu comes in. With other support apps, the user is immediately thrown into the confinements of using a ticket app when all they want to do is get a straightforward answer. SupportFu addresses this issue and provides an interface for support teams to communicate with their users without causing any inconvenience for them by making them leave their email.

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If you’re spending much time on Twitter trying to promote your business, you’d likely like to know how that’s paying off for you. You could track clickrates on links you’ve shared to give you some idea, but social networks provide so many ways for others to share your messages and spread the word about your products, simply looking at links wouldn’t tell the whole story. You need a way to keep up with your followers, so you can know who’s most influential, and see how your messages are being shared and who they’re reaching.

Fruji is an app that facilitates just that. It offers a powerful set of tools and features that allow users of the social networking service to analyse their Twitter accounts to see the sort of stats that they’re achieving. Read on to find out more about this promising app!

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If you’ve ever worked on a web development project, no doubt you’ve had to have dealt with bug and issue tracking at some point. Whether this has been through the traditional email process where it’s hard to keep track of them or through a dedicated web app, it’s hard to find the perfect way to handle these. The dedicated apps can often be a bit cluttered and email can also be a pain to organise.

Luckily, DoneDone is here to help. It offers a clean and intuitive interface for teams of developers to easily manage and track bugs so read on to find out more!

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For small teams looking to launch exciting new projects in the 21st century, the web has played a very big part in helping some teams get organised and manage their projects completely online. For this reason, there have been plenty of interesting project management apps launching that bring their own set of features to the mix. However, a fair few of these are pretty pricey and for businesses with a large number of employees relying on the system, the per-user pricing model can quickly prove to be impossible to maintain financially.

An exciting new app making its mark in the project management field is Getquantify. With its vast array of features, it could prove to be the saviour to every project manager looking for a complete solution without the high price tag. (more…)

Easy Email Processing with Postmark

If you’re a web app developer, no doubt you’ve come across the often painstaking task of sending email within your app. If you’re just starting out, chances are you’re going to be using a small server that you’re maintaining yourself, and because email is a part of almost every app, it’s also your job to ensure that everything runs as smooth as possible.

But you’re a developer. You shouldn’t have to worry about taking care of the server and making sure it’s running when that important email comes in. Plus, even if it all appears to be working fine, how can you be sure how many emails are bouncing?

Postmark is an app that takes care of just that. It provides developers with an API that makes sending transactional emails from inside their apps a breeze. With its simple and to-the-point interface, your sent and received emails can be viewed just as easily. Read on to find out more!

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Not long ago, I took an in-depth look at a new interesting website feedback app called UserReport. It came with everything a webmaster would need to effectively get feedback about their website to allow them to make important changes that benefit users and overall just ensure that users were satisfied with the website itself. Recently, its launched several new updates that make the app even more user-friendly and as such, I thought it’d be worth taking another look.

Read on to find out more about UserReport’s new and updated features!

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StatusNet: Microblogging in the Enterprise

Microblogging is everywhere. Twitter and Facebook have popularized updating the world on our status, and now, most of us use it daily. From the way it allows people to communicate and requiring minimal effort to the fact that it could be considered one of the most effective ways to communicate with people as a whole in the digital realm, it’s no wonder that so many businesses embrace microblogging in the ways in which it deserves.

For this reason, people have tried to do the concept justice and create new and innovative ways of using it to really get people talking. It’s no further surprise that smart tools like StatusNet have sprung up to make the process a lot simpler for enterprises looking at embracing the social network format that we’ve seen so many times before. Read on to find out more about StatusNet and its powerful set of features.

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Simple Markdown Wikis with Scribble

Document management has always been tricky, especially when you want to centrally store documents with all of their updates and revisions, and give people an easy way to collaborate on them. Wikis seem like the perfect solution, but they’re usually complicated, requiring at best HTML formatting and at worst a special markup language that you’ll have to get used to.

On the other end of the spectrum, Markdown formatting has been steadily increasing in popularity as a simple markup language to make rich formatted documents and HTML without having to use anything other than plain text and simple characters. It’s used in everything from new CMS apps to simple writing tools on the web and in native apps.

Bring the two together to create a web app that allows insanely simple editing, what have you got? Scribble, of course.

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It’s no lie that there are plenty of project management apps out there. However, most of these are targeted at businesses and while this is completely understandable as these are the core user base for this type of productivity app, some of them can seem a little bloated for the everyday user who just wants to get productive with their friends or smaller organisation.

If you’re part of this sector and are interested in an app that can do this for you, a nifty app called Groopt may be right up your street.

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Pagoda Box: Scalable Cloud Hosting that’s Beautiful

The internet’s come a really long way over the past few years, especially for webmasters and developers. In terms of web hosting in particular, it’s progressed from WYSIWYG website builders to shared hosting to fully-fledged dedicated servers being used and run by those creating the sites. In short, we’ve seen a massive progression in the way in which we web developers prepare our websites for the users.

Over the past couple of years, ‘the cloud’ has become a more commonplace term and developers are quickly migrating to these smart cloud hosting platforms (the stuff that the cloud really is) to ensure that their websites are protected against massive spikes in traffic and popularity of their websites. Apps like Heroku have meant that Rails developers have a way of ensuring that this isn’t a problem, but if you’re one of the many PHP developers looking to take advantage, you’ll find that the available providers of cloud hosting are limited and it’s incredibly hard to find one that manages everything in a user-friendly way.

In this review, I’ll be taking a look at Pagoda Box – an app that I believe does cloud hosting right. Packed with some incredible tools and a beautiful interface to boot, it can be a very interesting addition to any developer’s toolbelt. Interested? Read on to find out more about this rare gem.

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