To remain competitive in the travel and hospitality industry means making the very best of web based apps and cloud technology. A crucial part of this is being able to accept online bookings 24/7 but developing an in-house booking system is both costly and resource intensive. There are, however, some very good reservation and online booking apps that do the hard work for you. Since they are cloud based, there’s zero maintenance at your end, they can be accessed from any device, they’re easy to use, and you can start accepting reservations through your website and social media channels instantly.
These online apps for the hospitality, leisure, and travel industries cover a wide range of uses and industries including for hotels, tours, sightseeing operators, bars, hair salons, restaurants, and even one-time courses or events. They let you get on with improving your business while your customers can book and pay for everything online with a credit card with no need to use the phone or leave the house.
So here are 5 of the best online booking apps that will make your customer scheduling so much easier. These aren’t free online booking apps, and they generally come with a monthly subscription, but most offer free trials.
If you’re not using social media to promote your business then frankly you’re a dinosaur. Effective social media usage is an essential part of making sure your business gets its message across properly and that your customers are satisfied. But keeping tabs on the many different social media channels out there is daunting. Thankfully, there’s a whole bunch of web-based social media marketing software to help you keep on top of things.
Social media management web apps make it easier than ever to market your business and respond to customer demands and requests on the move 24/7, and many of these apps make things even easier by including Chrome extensions for social media management. We’ve looked at five social media apps for web which also have Chrome extensions so that you can use them on any platform in your browser. These will help you to keep track of what, where, and how your brand is being talked about online. They’ll also ensure that you’re able to keep ahead of interactions with customers and clients to effectively market your business!
Be aware that all of these apps are subscription-based, but free trials are available to give you a feel for how easy they will make your social media marketing efforts.
Your field technicians obviously need to be mobile in order to do their job but managing teams scattered all over the place can be a real conundrum. There’s a fine line between keeping them on a tight leash and knowing what field technicians are doing at any given moment, why certain appointments or meetings weren’t fulfilled, why others are taking so long etc.
Managing offsite employees effectively is therefore definitely tricky but crucial especially for companies in the service industry that rely on customer referrals to generate new business. There are though a growing number of online field service management apps that service and repair-based businesses are implementing to improve the efficiency and reliability of their offsite technicians.
Although features and functionality vary from app to app, most field service management apps offer tools that managers can use to track the location of their employees, shorten billing cycles, cut down on unnecessary paperwork, and deliver a better overall service. Most offer a lot more too such as CRM features, invoicing and integration with accounting apps such as QuickBooks.
Businesses that use field service management apps are able to improve on-time records, deliver better services and generate more referrals from satisfied customers. We’ve picked five of the best online field service software to help you manage your mobile workforce.
Once you’ve done the deal, it’s important to follow through properly with an invoice. However, this is easier said than done when you have multiple invoices and clients to issue and deal with each month. Efficient invoicing is often neglected by business owners and missed invoices or invoices that aren’t accurate can lead to delays and headaches further down the line.
Fortunately there’s now lots of web-based invoicing software out there that takes the pain out of billing clients without the need for a big finance department. We’ve picked 7 of the best apps for the web many of which offer a “freemium” model which mean free invoicing apps with some restrictions. Remember that if you need to invoice multiple clients frequently, you’ll almost certainly need a subscription to one of these services.
Being able to collaborate with your team anywhere, anytime is now an essential part of business and luckily there’s lots of web-based collaboration software designed to help manage the logistics of dealing with groups of disperate workers.
The world of cheap online collaboration apps continues to expand and develop and there are many great services that ensure your team and company are working as one. These apps help streamline and simplify teamwork on a global scale to improve efficiency and communication. Most of these online collaboration tools require a subscription to get the most out of the features available but some also offer free collaboration software versions with limitations imposed.
Here are 6 of the best online collaboration tools to make managing your global workforce a breeze. The apps listed all have free trials or free elements, so you can try them out or youself!
If you don’t deliver on what your customers expect then pretty soon you won’t have a business anymore. Fortunately, there’s software out there to help you provide the kind of service that will keep your clients coming back for more. A good web-based customer service app can mean the difference between an excellent customer experience or a customer service horror story like these.
I’ve picked out six great web-based customer service apps that can ensure you provide a high quality of customer service to make sure your customers feel valued. Many of these apps appear in GetApp’s GetApp’s GetRank quarterly ranking system of top the top web based apps for customer service. All of this online customer service software requires a subscription in order to use, although most vendors offer free trials or freemium models.
Project management isn’t easy but there’s no need to overdo things. Just because a web-based project management app is complex, it does not always mean it’s more useful. There’s nothing worse than being bombarded with features and functions you neither need or understand which simply causes confusion among you and your team.
When choosing a cloud-based project management application you should make sure that work can be assigned and distributed in the right way. It’s also a good idea to plump for a solution with project analytics reporting to help you top of project goals. This can be a tricky to get right and some web-based project management software simply does’t give you enough features to do everything you want.
Xero is powerful and good looking cloud-based accounting system that allows you to manage your business finances wherever you are. It can help you out with everything from invoicing clients to reconciling accounts, creating expense claims, and filing receipts digitally.
Apart from the web version, Xero has a very good app for iOS and Android that allows you to do all of this when you’re away from the office. Xero is really well designed with a stylish, clear interface that’s easy to use. It allows you to easily see all of your bank accounts, credit card and PayPal balances, outstanding invoices, expense claims, contacts and other essential info at a glance.
Web applications for business have come a long way. They used to be poor imitations of their desktop counterparts, with only one or two functions and not at all practical. But my, have these apps grown. Today’s SaaS business and CRM apps have become so powerful and useful that in many cases, they’ve begun to replace traditional desktop software such as Microsoft Dynamics, Sage, SAP, etc.
Desktop apps are great and all, but they don’t provide the same benefits as business apps that make use of cloud computing. With most SaaS apps, you only need a browser and an internet connection to access all your data online. That beats having to install annoying programs any day and gives you much more flexibility when working in teams. Cloud business apps have the added advantage of integrating with each other, so you can hook all your systems together.
To give you a better sense of how useful web apps have become, I’ve compiled a list of 15 of the best business apps and CRM tools that can replace some of the desktop business software you use. I hope you take the time to try them all out. You’ll be surprised how well they work.
Without further ado, here are some great web alternatives to the popular desktop business applications.