Providing great customer service can make all the difference in creating a brand that people trust. In a recent example of great customer service, online shoe retailer Zappos paid out $1.6m to customers for a mistake they made themselves. The move brought both great PR and an reaffirmed sense of loyalty and trust in the Zappos brand from their huge customer base. While we can all hope to avoid such a pricey bit of customer service, it’s important to recognize how vital it is to business. (more…)
Any software project is going to need issue and bug tracking. The bigger the project, the more the developers and the larger the userbase, the more critical it gets to keep tabs on what issues are outstanding, what features are in the pipeline, what schedules you are keeping and what is urgent. (more…)
Browser based games have always been there for those who have fallen on hard times. Times when no games are currently installed on their computer. Mac users especially have suffered.
Lest we forget those who have lost their lives searching for games only to starve before they found something worth playing for more than 5 minutes, it is time to be proactive. It is time to save my fellow Mac users, and all users looking for a browser based gaming experience, from a fate worse than death. That’s why I’ve compiled this list of 30 of the best online games to play, absolutely, completely, 100% freely, and from the comfort of your browser.
Email is arguably one of the cheapest, most effective marketing tools at your disposal. Assuming your subscribers have knowingly signed up to your email list, you have at your fingertips a group of customers who have given consent to hear from you at regular intervals about your product. You’ll still need to package your marketing so that it’s useful and informative for subscribers, or you risk them unsubscribing in droves. But with a bit of care and thought you can create emails that are both sales and user value driven.